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Letters to Editor
26 (
Suppl 1
); S179-S180

Telemedicine during the COVID-19 Pandemic: Experience at Bahrain Oncology Centre, Bahrain

Department of Palliative Care and Pain Management, Bahrain Oncology Centre, King Hamad University Hospital, Al Sayh, Bahrain
Bahrain Oncology Centre, King Hamad University Hospital, Al Sayh, Bahrain
Address for correspondence: Dr. Shiv Pratap Singh Rana, Department of Palliative Care and Pain Management, Bahrain Oncology Centre, King Hamad University Hospital, Building 2435, Road 2835, Block 228, Busaiteen, P. O. Box: 24343, Bahrain. E-mail:

This is an open access journal, and articles are distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 License, which allows others to remix, tweak, and build upon the work non-commercially, as long as appropriate credit is given and the new creations are licensed under the identical terms.

This article was originally published by Wolters Kluwer - Medknow and was migrated to Scientific Scholar after the change of Publisher; therefore Scientific Scholar has no control over the quality or content of this article.


Due to the outbreak of coronavirus infection, many measures have been undertaken to prevent the spreading of coronavirus infection at Bahrain Oncology Centre, King Hamad University Hospital, Bahrain, to ensure confirmed safety and welfare of our patients, and this reflects a flexible position as we learn more about our invisible enemy.

  1. Approval of telemedicine practice from videoconferencing, telephonic consultation, and other online methods such as Zoom meetings

  2. Limited and emergency consultation of patients during follow-up visits to allow assessment and providing the best possible care

  3. Use of different protective barriers including N95 mask, face shield during consultation and inpatient bed side assessment, use of disposable gowns, and best use of contact precaution

  4. Screening of every visitor including health-care workers, patients, and their family entering the hospital premises by detection of temperature by thermal camera and temperature recording by contactless digital infrared thermometer

  5. Use of COVID-19 screening questionnaire for patients presenting to the outpatient department for consultation [Table 1]

  6. Nurses provide a WhatsApp contact number to patients so that they can communicate with the health-care professionals delivering effective, uninterrupted, and quick medical services

  7. The National Tumor Board delivers equal and more structured patient care and holistic management to patients by implementing videoconferencing system. This has turned to the best possible method of delivering tumor board decisions without increasing the risks of coronavirus spread.

Table 1: COVID-19 risk for acute respiratory illness: Visual triage checklist used at Bahrain Oncology Centre
Criteria Score
Any history of travel? 5
Contact with a case of COVID-19?
Worked in or attended any health-care facility where patients with COVID-19 were being treated?
Fever (>38°) 1
Cough 1
Shortness of breath 1
Sore throat and/or running nose 1
Total score
Score ≥6? If yes: Offer mask and isolate in a single room with standard/contact/droplet precautions. Contact infection control

Practice through telemedicine should maintain professional standards, with clear documentation in the patient's progress notes.[12] Opioid prescription has emerged as a huge challenge for patients getting benefit by offsite telemedicine services. With the help of telemedicine practice, it is possible to do assessment of chronic pain to cancer patients, providing nutrition and symptom management so that continuity of care is maintained. This innovative technology has provided patient satisfaction and equal level of good communication between doctor and patient.[34]

These improvement and advances in telecommunications and consultation have shown to improve access to health care without the need to visit the physicians in hospitals, when there always remains a risk to catch coronavirus infection. Though we believe that these telemedicine consultations are not a substitute of real-time clinical visits due to lack of evidence, during this COVID-19 pandemic, this is the best adopted strategy for providing uninterrupted health-care services to anyone, anytime, and anywhere.[4] Our hospital started telemedicine services from March 17, 2020. It helped in minimizing patient transportation to the hospital, supported social distancing, and also helped in minimizing the novel coronavirus spread. We believe that telemedicine in our practice has played a role in crucial timely management of many immunocompromised patients due to geographic isolation and provided continuity of care during this tough time of COVID-19 pandemic.

Telemedicine application in the current COVID-19 pandemic situation has been able to allow an almost accurate patient's physical and psychological symptom assessment, maintained efficiency of service delivery, and improved patient satisfaction and their family.[5] We also believe that the telemedicine and telecommunication training is essential for the effective delivery of supportive care to maximize benefit and conduct accurate virtual examination.

In conclusion, with a limited access to health-care services during the COVID-19 pandemic, telemedicine has emerged as an important tool to patients, delivering state-of-the-art supportive and palliative care oncology services.

Financial support and sponsorship


Conflicts of interest

There are no conflicts of interest.


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